Duxford September Airshow 2016- 10th and 11th September

Re: Duxford September Airshow 2016- 10th and 11th September

Postby Dragon Rapide on Tue 13 Sep 2016, 11:41 am

We calculate risk every day of our lives, often without realising we are. In the matter of advance tickets the risk is in finding the venue sold out when the decision is made as late as possible against the assurance of obtaining a ticket for a display which might be washed out.
Listen to that Gipsy music.....

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Re: Duxford September Airshow 2016- 10th and 11th September

Postby sithrity on Tue 13 Sep 2016, 12:36 pm

On the flip side to your suggestions, imagine if everyone who bought a ticket in advance for Saturday, left it till the last minute and didn't buy that ticket. Those who couldn't make Sunday or couldn't get a Sunday ticket if Duxford sold out, obviously wouldn't have parted with all that cash. Saturday would have been closed with no return and Duxford might have felt the pinch. Remember we need to fund future airshow experience at Duxford. Maybe that's one reason they changed to advance tickets.
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Re: Duxford September Airshow 2016- 10th and 11th September

Postby Dragon Rapide on Tue 13 Sep 2016, 1:42 pm

That's quite true of course and in that unlikely event Duxford would probably have suffered that loss of income. But in reality people for a host of reasons will risk buying in advance.
Listen to that Gipsy music.....

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Re: Duxford September Airshow 2016- 10th and 11th September

Postby st24 on Tue 13 Sep 2016, 1:58 pm

But I really see no reason why there shouldn't be a Old Warden style pay on the day option for the late chancers with the proviso they may sell out. That or a Sat OR Sun option. I really hate having my mind made up for me.
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Re: Duxford September Airshow 2016- 10th and 11th September

Postby Dragon Rapide on Tue 13 Sep 2016, 2:20 pm

My experience using three different forecast providers usually has it right three or four days ahead. The exception is usually the timing of a passing front and therefore exactly when it will rain. But even by Thursday it is usually right.

But a degree of flexibility probably should be considered. But if this year's shows have produced the budgeted income it will probably be same again!!
Listen to that Gipsy music.....

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Re: Duxford September Airshow 2016- 10th and 11th September

Postby sithrity on Tue 13 Sep 2016, 3:19 pm

I normally enjoy my one show a year at Duxford, I like the place. I'm slowly getting over the disappointment :grin:

I just hope the boss at home allows me to try again next year. I've been in her bad books ever since the drive home Saturday. :oops:
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Re: Duxford September Airshow 2016- 10th and 11th September

Postby Tim N on Wed 14 Sep 2016, 10:36 am

The 'wait until the last minute till you buy a ticket' policy will only work with a regular Duxford line up.
If Duxford are able to attract one or two crowd pullers for an event in the future then the show runs the risk of selling out and you are back to taking your chances weeks in advance.

The advance ticket policy is still a fiasco but it's here to stay and the only way is to budget for a two day ticket as insurance against the weather.
It was due to family commitments that I had to choose Sunday but I got lucky. Beautiful weather and a superb display.
Duxford still has issues aside from the ticket policy , variable standards in the quality of the IWM,DAS and FoD volunteers for one.
Aren't they offered any sort of customer service training? Even the most tin pot companies focus on this.
There is a right way and a wrong way to speak to people.
That said , apart from the fiasco getting out on Sunday ( I didn't realise it was indirectly caused by a prang) the show was highly enjoyable.
Tim N

Re: Duxford September Airshow 2016- 10th and 11th September

Postby Dragon Rapide on Wed 14 Sep 2016, 12:40 pm

Tim N - you have put your finger on it. They are volunteers. That means you take the rough with the smooth not that I can recollect an instance of bad communication with the public. Quite the reverse. So it is a problem it's one I have not been aware of.

And I'm not sure why advance ticketing is a fiasco. It's advance ticketing just as it is for countless other events nationwide, weekly. The washout on Saturday was a rare occurrence but it seems to be colouring the adverse reaction. If there had been two sunny days we wouldn't have heard a word about it. A degree of objectivity needs to be applied.

A question to which I don't know the answer - was RIAT advance ticketing in its wash out year -2008 I think?
Listen to that Gipsy music.....

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Re: Duxford September Airshow 2016- 10th and 11th September

Postby cg_341 on Wed 14 Sep 2016, 12:48 pm

Dragon Rapide wrote:A question to which I don't know the answer - was RIAT advance ticketing in its wash out year -2008 I think?

If I remember correct, it was advance ticketing but you could also still buy on the gate. They also refunded the advance ticket costs I think? Since then, however, it's been advance tickets only with no chance of a refund if it's cancelled for any reason.
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Re: Duxford September Airshow 2016- 10th and 11th September

Postby Dragon Rapide on Wed 14 Sep 2016, 1:06 pm

Thanks, HA. Maybe I've missed it but I don't recall a lengthy discussion about the pros and cons of advance ticketing for RIAT.
Listen to that Gipsy music.....

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Re: Duxford September Airshow 2016- 10th and 11th September

Postby Thoughtful_Flyer on Wed 14 Sep 2016, 2:15 pm

Dragon Rapide wrote:Tim N - you have put your finger on it. They are volunteers. That means you take the rough with the smooth not that I can recollect an instance of bad communication with the public. Quite the reverse. So it is a problem it's one I have not been aware of.

And I'm not sure why advance ticketing is a fiasco. It's advance ticketing just as it is for countless other events nationwide, weekly. The washout on Saturday was a rare occurrence but it seems to be colouring the adverse reaction. If there had been two sunny days we wouldn't have heard a word about it. A degree of objectivity needs to be applied.

A question to which I don't know the answer - was RIAT advance ticketing in its wash out year -2008 I think?


Most large weather dependant sporting events e.g Wimbledon (but not Centre Court now it has a roof!), Lords Test Match and one day internationals etc have a money back guarantee if there is less than two hours play.

Obviously though for some people the ticket itself is only a small part of the cost of their day out. No such guarantee will help with travel costs etc.

However, like all insurance, it has to be paid for and is built in to the already expensive ticket which would make a Duxford airshow seem a real bargain!
Thoughtful_Flyer

Re: Duxford September Airshow 2016- 10th and 11th September

Postby sithrity on Wed 14 Sep 2016, 3:27 pm

Dragon Rapide wrote:Thanks, HA. Maybe I've missed it but I don't recall a lengthy discussion about the pros and cons of advance ticketing for RIAT.



Yes I thought about that when I was having my moan. Duxford and RIAT are the only two shows I bother with normally.

The main potential difference between the two are if Fairford gets 3 hours of rain and low cloud, we still get a longer days flying than Duxford offers.

I have had similar feelings at RIAT, like on the Saturday in 2011. :mad: :lol:
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Re: Duxford September Airshow 2016- 10th and 11th September

Postby stuart n on Wed 14 Sep 2016, 4:29 pm

Pat Murphy wrote:Oh and thanks to Stuart? from Colchester for the chat after my mate H had to bug out early.




:wave: :whistle:

The only negative I have is that there was a Christmas tree in the Airspace hangar :mad:
stuart n

Re: Duxford September Airshow 2016- 10th and 11th September

Postby aknott68 on Wed 14 Sep 2016, 5:08 pm

Dragon Rapide. I remember RIAT well in 2008 - was meant to really celebrate the 90th anniversary of the RAF and was a complete disaster. We were Mach 2 members and from memory we got a level of compensation back for the cost of the tickets, but as soeone said not the cost of the travel or hotel acocmodation we paid for (nor the amount of money it cost take swmbo shopping because she had nothing else to do with her time....)

Dragon Rapide wrote:Tim N - you have put your finger on it. They are volunteers. That means you take the rough with the smooth not that I can recollect an instance of bad communication with the public. Quite the reverse. So it is a problem it's one I have not been aware of.

And I'm not sure why advance ticketing is a fiasco. It's advance ticketing just as it is for countless other events nationwide, weekly. The washout on Saturday was a rare occurrence but it seems to be colouring the adverse reaction. If there had been two sunny days we wouldn't have heard a word about it. A degree of objectivity needs to be applied.

A question to which I don't know the answer - was RIAT advance ticketing in its wash out year -2008 I think?
aknott68

Re: Duxford September Airshow 2016- 10th and 11th September

Postby ted633 on Wed 14 Sep 2016, 5:14 pm

I personally don't really see the huge issue with the advance ticket only. You can still buy the ticket online at midnight the day before. Surely if you were going to buy on the door you would have made your mind up by then anyway and just buy a ticket the night before? Weather forecasts are very rarely that wrong. I could fully understand people being upset (as I would be) if, for example, the ticket sales closed the week before (No reliability whatsoever in the weather forecast).
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Re: Duxford September Airshow 2016- 10th and 11th September

Postby Dragon Rapide on Wed 14 Sep 2016, 5:49 pm

Well exactly. If there was no advance booking you'd decide you were going and then nearer the date pick
your day and then buy on the gate. Buying before midnight the previous day makes little or no difference.
Listen to that Gipsy music.....

Dragon Rapide
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Re: Duxford September Airshow 2016- 10th and 11th September

Postby paullangford on Thu 15 Sep 2016, 2:43 pm

30% discount for those of us that got wet, thanks Duxford for listening :up:
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Re: Duxford September Airshow 2016- 10th and 11th September

Postby Bosberg on Thu 15 Sep 2016, 2:50 pm

Just received the email from IWM offering 30% off tickets for the May show next year for those that attended on Saturday. A nice gesture and I for one will be there. Accommodation already booked and the weather gods have been asked nicely.
Bosberg

Re: Duxford September Airshow 2016- 10th and 11th September

Postby sithrity on Thu 15 Sep 2016, 3:06 pm

That is very honorable, thank you Duxford.
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Re: Duxford September Airshow 2016- 10th and 11th September

Postby Dragon Rapide on Thu 15 Sep 2016, 3:16 pm

Good call. Will be well appreciated.
Listen to that Gipsy music.....

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Re: Duxford September Airshow 2016- 10th and 11th September

Postby st24 on Thu 15 Sep 2016, 5:29 pm

Nice gesture.. but car parking will be £25..... :smile:
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Re: Duxford September Airshow 2016- 10th and 11th September

Postby The Baron on Thu 15 Sep 2016, 5:52 pm

Excellent gesture. Can't fault IWM for this.
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Re: Duxford September Airshow 2016- 10th and 11th September

Postby timuss on Thu 15 Sep 2016, 7:44 pm

Haven't had an email from them all i've had is the one with a survey on.
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Re: Duxford September Airshow 2016- 10th and 11th September

Postby strangelookingalien on Thu 15 Sep 2016, 9:00 pm

Me too.

Duxford handled the weather excellently on Saturday - with the taxying jets being an excellent addition. They have nothing to compensate for in regards to weather as its a risk we all take with outdoor events.

I would, however, welcome compensation for yet another terrible piece of traffic management at the end of Sunday's show. I can only imagine they were relieved to have the excuse of an accident to blame on the chaos - despite the fact it is regularly just as bad. Year on year I complain to Duxford about this on deaf ears and all it does is make me more inclined to watch from outside. I decided to buy tickets to support the airshow this year because they booked the Sea Vixen. Unfortunately on Sunday, while I really enjoyed the flying, Duxford failed yet again in so many small ways revealing that the management care about selling you tickets - but very little else.
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Re: Duxford September Airshow 2016- 10th and 11th September

Postby sithrity on Fri 16 Sep 2016, 9:33 am

timuss wrote:Haven't had an email from them all i've had is the one with a survey on.


Yeah, I'm still waiting. The better half booked the tickets, so she could be telling porkies. She keeps saying she's never going again. :wat:
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