Front focusing problem - Sigma lens

Front focusing problem - Sigma lens

Postby AFC on Mon 01 Aug 2016, 7:35 pm

I recently purchased a Sigma 18-300mm lens, however it appears to have a front focusing problem (?-focusing in front of the subject) at 300mm, I haven't noticed the problem at any other focal lengths yet (only used it once).
I've sent off for the free Sigma USB dock, however that won't come for 6-8 weeks. Should I take the lens back to the shop and get it replaced? Send it back to Sigma? Or wait until the dock arrives and try fix it myself?
Will Sigma charge if I send it to them to get it sorted out?
AFC

Re: Front focusing problem - Sigma lens

Postby speedbird2639 on Mon 01 Aug 2016, 7:41 pm

Assuming you are in the UK then under English Law your contract is with the dealer not the manufacturer. I would take it back to the shop and discuss it with them. Sigma may help you but they wld be entirely within their rights to refer you back to the shop.
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speedbird2639

Re: Front focusing problem - Sigma lens

Postby AFC on Mon 01 Aug 2016, 7:51 pm

Thanks for the quick reply :up:
AFC


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