Did anyone renew their SVAS membership recently?

Did anyone renew their SVAS membership recently?

Postby Hatstand on Wed 16 Mar 2016, 10:21 pm

I renewed my membership online, 3 weeks ago but haven't had any response.
Emailed them a few days ago, but again - no response so far.
All I have is an email from Paypal, confirming my payment.

Is it just me?
Goodbye 600D... Hello FZ150!
Hatstand
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Re: Did anyone renew their SVAS membership recently?

Postby 5944 on Wed 16 Mar 2016, 10:26 pm

I haven't received anything either, despite renewing via PayPal as well, about a month ago. I'll pop in tomorrow and see if there's any news. There was some comments on the SVAS Facebook page a few weeks ago about people having problems, but I can't find the post at the moment.
5944

Re: Did anyone renew their SVAS membership recently?

Postby jalfrezi on Wed 16 Mar 2016, 11:15 pm

I renewed a couple of months ago and I still haven't heard anything, very disappointing, how hard is it to send an email to acknowledge people's membership requests?! :down:
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jalfrezi
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Re: Did anyone renew their SVAS membership recently?

Postby Pen Pusher on Thu 17 Mar 2016, 5:28 am

When I re-new my membership the cards are sent out with the March edition of Propswing magazine, whenever they send that out, as membership starts on the 1st March and runs to the end of February the following year.

Brian
The Future Of Photography Is Mirrorless

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Re: Did anyone renew their SVAS membership recently?

Postby Hatstand on Thu 17 Mar 2016, 9:31 am

5944 wrote:I haven't received anything either, despite renewing via PayPal as well, about a month ago. I'll pop in tomorrow and see if there's any news. There was some comments on the SVAS Facebook page a few weeks ago about people having problems, but I can't find the post at the moment.

I will be interested to hear what the situation is.

Hopefully, they're just getting Prop Swing sorted or whatever, as Brian suggested.

I'm OK waiting, I was just worried in case my renewal didn't go through or something.
Goodbye 600D... Hello FZ150!
Hatstand
UKAR Supporter

Re: Did anyone renew their SVAS membership recently?

Postby JohnF on Thu 17 Mar 2016, 3:39 pm

I renewed on line & did receive an email which thanked me for the donation I included. Not received the membership card yet.
JohnF

Re: Did anyone renew their SVAS membership recently?

Postby lrv890 on Thu 17 Mar 2016, 4:33 pm

The old membership cards are usually accepted until the new ones are posted out . We called in on Saturday and they let us in without question
Hope this helps
Daren
lrv890

Re: Did anyone renew their SVAS membership recently?

Postby Hatstand on Sat 19 Mar 2016, 11:52 am

My new membership card arrived this morning. Along with a copy of Prop Swing :-D

Now I may buy my advance tickets at members rate in full confidence :-D
Goodbye 600D... Hello FZ150!
Hatstand
UKAR Supporter

Re: Did anyone renew their SVAS membership recently?

Postby Pen Pusher on Sat 19 Mar 2016, 3:52 pm

Got mine as well.

Brian
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Re: Did anyone renew their SVAS membership recently?

Postby Thoughtful_Flyer on Tue 22 Mar 2016, 1:35 pm

Pen Pusher wrote:Got mine as well.

Brian


Likewise.
Thoughtful_Flyer

Re: Did anyone renew their SVAS membership recently?

Postby Nwalch on Mon 11 Apr 2016, 7:54 pm

I put my membership request in (online) on the 16 March but the paypal payment still hasn't been accepted and I've not heard anything back from them despite sending an email a few weeks ago.
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Nwalch

Re: Did anyone renew their SVAS membership recently?

Postby andygolfer on Mon 11 Apr 2016, 10:04 pm

Nwalch wrote:I put my membership request in (online) on the 16 March but the paypal payment still hasn't been accepted and I've not heard anything back from them despite sending an email a few weeks ago.


I put mine in about that time and haven't received the card yet. I'm also a member of the photo section which had a meeting last weekend and I sent my apologies via e-mail as I couldn't attend and asked about my card at the same time and got this explanation back as part of the reply which might help others who are puzzled:

The membership card situation is a bit fluid as our membership secretary is in hospital and the person standing in is having some problems

I haven't checked to see if my payment has been taken , I think I used paypal from memory as well. The person who I e-mailed said he hopes to know more this week and I should hear something within 2 weeks so it would appear to be in hand as far as possible. I won't give you his name as it's not his direct responsibility and he probably has enough on his plate. I'm just going to be patient now.

I hope that re-assures those who are wondering what has happened and that there is a genuine reason for the delay which is being managed as well as it can be.

I suppose the only other thing left to do is wish the membership secretary a speedy recovery.

HTH
Andy
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Re: Did anyone renew their SVAS membership recently?

Postby southyorkshireman on Tue 12 Apr 2016, 1:44 pm

I would give them a ring. I did last week and was told that they are having problems with their PayPal account. I paid by card over the phone and received card and propswing the next day. Checking my PayPal account I discovered the payment I had made online previously listed as unclaimed, so just cancelled it
southyorkshireman

Re: Did anyone renew their SVAS membership recently?

Postby Nwalch on Tue 12 Apr 2016, 7:01 pm

southyorkshireman wrote:I would give them a ring. I did last week and was told that they are having problems with their PayPal account. I paid by card over the phone and received card and propswing the next day. Checking my PayPal account I discovered the payment I had made online previously listed as unclaimed, so just cancelled it


Thanks. Was getting a bit worried as I wanted to order discounted tickets for the first show which is only a few weeks off. Will give them a ring this week.
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Nwalch

Re: Did anyone renew their SVAS membership recently?

Postby Nwalch on Thu 14 Apr 2016, 7:22 pm

I got this reply from SVAS on Wed so I've put my application through again.

"There was a problem with the old web page and its link to PayPal. The monies were not received by the SVAS, I am told the problem is now fixed and if you renew from the current SVAS webpage it should go through correctly.

Sorry for any inconvenience caused".

Hope that helps anyone else having problems.
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Nwalch

Re: Did anyone renew their SVAS membership recently?

Postby Nwalch on Mon 18 Apr 2016, 7:29 pm

Nwalch wrote:I got this reply from SVAS on Wed so I've put my application through again.

"There was a problem with the old web page and its link to PayPal. The monies were not received by the SVAS, I am told the problem is now fixed and if you renew from the current SVAS webpage it should go through correctly.

Sorry for any inconvenience caused".

Hope that helps anyone else having problems.


Cancelled the old paypal payment which hadn't been collected and reapplied on Wednesday. Got an order confirmation email and in today's post my membership pack and card. :smile: :smile: :smile:
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Nwalch


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